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Frequently asked questions

Answers to common questions about appointments, eyewear, and care plans.

How do I book an appointment?

Email support@iampickle.uk with your preferred times and we will confirm within one business day.

What should I bring to my exam?

Bring your current glasses, any contact lens details, and a list of medications.

Do you accept walk-ins?

Yes for adjustments and quick checks. Full exams require an appointment.

How long does an exam take?

Most comprehensive exams are 45 minutes. Contact lens fittings may take 60 minutes.

Can I use my prescription elsewhere?

Absolutely. We provide printed and digital copies after your exam.

Do you offer frame repairs?

Yes, we handle minor repairs in-house and coordinate with makers for complex fixes.